As part of its fiduciary duty to its clients and as a matter of best business practices, Beacon Wealthcare, LLC. (Beacon), has adopted policies and procedures for disaster recovery and for continuing Beacon business in the event of an emergency or disaster. These policies are designed to allow Beacon to resume providing service to its clients in as short a period as possible. These policies are, to the extent practicable, designed to address those specific types of disasters that Beacon Wealthcare, LLC. might reasonably face, given its business and location.
It is Beacon’s intention to recover quickly and resume business operations after a significant disruption. We will respond by safeguarding our employees and property, making assessments, protecting the firm’s books and records, and allowing our customers to transact business.
Beacon and our third-party providers currently have backups in place, all to a secure outside source.
Should an emergency occur, all employees are assigned a workplace strategy to be employed in the event of a significant business disruptions – work from home or an alternate location, which would be a secure and separate location from the office. All main software programs to conduct business are cloud based and easily accessible for employees to handle business as usual.
Should our cloud providers’ locations and/or servers be compromised or unavailable, we have our backups in place of all client files and data and other critical information that could be restored and viewed. Our custodian, Charles Schwab, would be available for any and all client requests, including, but not limited to, money movement requests, and client trading.
Alerts and emergency notifications for clients would be posted on our website. All backup systems have been tested and proved effective. If the emergency is contained, and only electrical power, or phone, or internet singularly were not functioning we would remain at the main facility until notice of outage duration would be known. We are equipped with backup electrical power for via a generator. The utility and/or phone companies would be alerted immediately of either power failure. Should unlikely events unfold that would prevent us from remaining in business, Charles Schwab would handle the accounts and assist clients with any request, including prompt access to their funds and securities.
During any business disruption, we should still be able to be reached at 919-821-5225. If we are not, clients can call Charles Schwab directly at 800-515-2157 to have access to funds, or any other monetary or security transaction they may need.
In the event one of the managing partners is no longer able to run Beacon, the transition plan currently in place is that the remaining managing partners will continue.
While no contingency plan can eliminate all risk of service interruption or temporarily impeded account access, we continually assess and update our plans to mitigate all reasonable risks.
If you should have any questions regarding our Business Continuity Plan, or would like a copy, please contact Patricia Hall at 919-821-5225 or email to [email protected].